All ready to ship items will be sent within 1-2 days of your order being placed.
Your order will be sent via Courier using a tracked ticket. If you have any issues with an item not arriving please contact me asap and ill follow up for you.
RETURNS & EXCHANGES
I work very hard to produce high quality, handmade items and
I would like you to be delighted with your purchase. If for any reason unhappy
with your purchase, please do let me know.
Refunds will only be issued in the case of an item being faulty. We cannot give refunds for change of mind as all products are custom made. Contact must be made within 21 days after the date of delivery.
Please be aware that since all of the items in store are
handmade to order, some variations between products may occur.
Original shipping charges are non-refundable; return shipping fees are the responsibility of the buyer. For refund, items must be returned in their original condition and shipped back in appropriate packaging. Bibbitty Baby is not responsible for any damage to items being returned and a refund will not be given if items are damaged when they arrive.